{"id":12710,"date":"2024-03-27T10:44:19","date_gmt":"2024-03-27T09:44:19","guid":{"rendered":"https:\/\/www.clair-group.com\/?post_type=job_listing&#038;p=12710"},"modified":"2024-03-27T12:05:25","modified_gmt":"2024-03-27T11:05:25","slug":"business-aviation-operations-agent","status":"publish","type":"job_listing","link":"https:\/\/www.clair-group.com\/en\/job\/business-aviation-operations-agent\/","title":{"rendered":"Business Aviation Operations Agent"},"content":{"rendered":"<p><strong>ABOUT ASTONSKY :<\/strong><\/p>\n<p><a href=\"https:\/\/www.astonsky.com\/\">ASTONSKY<\/a> is an airport handling company dedicated to business aviation.<\/p>\n<p>Founded in 2009 at Toussus-le-Noble airport, ASTONSKY is expanding its business in 2019 with the acquisition of one of the 7 airport terminals at Le Bourget airport, to offer a new concept imbued with palace hotel-style service quality.<\/p>\n<p>Constantly expanding since our opening in October 2019, we have ambitious plans for the medium and long term.<\/p>\n<p>Our image is conveyed by an enthusiastic and dynamic team!<\/p>\n<p>You&#8217;ll be working in a pleasant environment with infrastructures designed to ensure the well-being of our ASTONSKY employees.<\/p>\n<p>When you join ASTONSKY, you&#8217;ll be part of a team that values initiative. Our company gives everyone the chance to get involved and grow.<\/p>\n<p>&nbsp;<\/p>\n<p><b>THE ROLE :<\/b><\/p>\n<p>We are constantly striving for excellence, and want our customers to enjoy the Astonsky experience as a unique one. So we&#8217;re looking for someone who&#8217;s committed, likes to excel and is passionate about the job, with a keen sense of service.<\/p>\n<p>\nIn contact with the airlines, your mission will be to organize, according to our customers&#8217; requests, the smooth running of flights from arrival to departure. You&#8217;ll be responsible for coordinating the flight, welcoming, guiding and assisting passengers and crew, in compliance with rigorous procedures and a very high level of service quality. You will also be responsible for administrative tasks such as preparing estimates, invoices and receipts.<br \/>\nGood interpersonal skills, adaptability, organization and anticipation are the key words for this position.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>KEY RESPONSIBILITIES :<\/strong><\/p>\n<p>Operations agents work in pairs and, depending on the day&#8217;s assignment, you will carry out the following tasks:<\/p>\n<ul>\n<li><strong>Coordinator function<\/strong>:<\/li>\n<li>Assist crews and order services (fuel, catering, press, towing, cleaning&#8230;)<\/li>\n<li>Welcome and escort passengers to and from the aircraft<\/li>\n<li>Coordinate aircraft positioning on the runway<\/li>\n<li>Act as a link between the various operations and ramp departments, etc.<\/li>\n<li><strong>Station function :<\/strong><\/li>\n<li>Handle airline assistance requests (email, telephone)<\/li>\n<li>Welcome and assist flight crews<\/li>\n<li>Print flight files (weather, NOTAM, flight plans)<\/li>\n<li>Invoice and collect services<\/li>\n<\/ul>\n<p><strong>PROFESSIONAL EXPERIENCE AND INTERPERSONAL SKILLS :<\/strong><\/p>\n<p>To successfully meet these criteria, you will need to demonstrate :<\/p>\n<ul>\n<li>Adaptability and flexibility, always with customer satisfaction in mind,<\/li>\n<li>Team spirit, versatility, attention to detail and a taste for a job well done,<\/li>\n<li>Good oral and written communication skills in French,<\/li>\n<li>Fluency in English,<\/li>\n<li>Ability to be accountable,<\/li>\n<li>Rigor, ability to work in a context of regulatory procedures,<\/li>\n<li>Punctuality and good presentation at work,<\/li>\n<li>Availability, responsiveness, stress management, courtesy, discretion,<\/li>\n<li>Knowledge of luxury codes,<\/li>\n<li>Ability to work in adverse weather conditions,<\/li>\n<li>Must have a valid driving licence and be able to drive,<\/li>\n<li>A clean criminal record.<\/li>\n<\/ul>\n<p>Previous experience in the airline industry would be a plus.<\/p>\n<p>&nbsp;<\/p>\n<p><strong><span class=\"s1\">CONDITIONS :\u00a0<\/span><\/strong><\/p>\n<ul>\n<li>Contract : CDI<\/li>\n<li>Status : Employee<\/li>\n<li>Location: Paris-Le Bourget airport (93)<\/li>\n<li>Start date: As soon as possible<\/li>\n<li>Work cycle : Continuous rhythm of 4 days worked followed by 2 days off on a 39h weekly basis.<\/li>\n<li>Working hours: Alternating morning (6am to 2pm) or evening (2pm to 10pm) shifts, with the possibility of overtime after 10pm or before 6am.<\/li>\n<li>Annual compensation starting at \u20ac35,000 gross, including :<\/li>\n<li>2,111 gross X 13 months,<\/li>\n<li>300 gross on-call bonus X 12 months<\/li>\n<li>1,000 gross performance bonus X 4 quarters (non-contractual, after trial period and depending on performance)<\/li>\n<\/ul>\n<!-- <iframe style=\"border: 0;\" tabindex=\"0\" src=\"http:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2619.5419734417474!2d2.4466932153904226!3d48.96220670134567!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x47e66b6e0ebfe94f%3A0xabd877f9da613284!2sASTONSKY%20-%20Le%20Bourget%20Terminal!5e0!3m2!1sfr!2sfr!4v1603374824525!5m2!1sfr!2sfr\" width=\"100%\" height=\"450\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" aria-hidden=\"false\"><\/iframe> -->\r\n\r\n<style>\r\n  #map {\r\n   \twidth:100%;\r\n    height:450px;\r\n  }\r\n  \r\n<\/style>\r\n\r\n<div id=\"map\" ><\/div>\r\n\r\n<script\r\n      src=\"https:\/\/maps.googleapis.com\/maps\/api\/js?key=AIzaSyA8BpEfRPyRXcoHDIw7kpZ6XnguAMJ0I3E&callback=initMap&libraries=&v=weekly\"\r\n      defer\r\n    ><\/script>\r\n\r\n<script>\r\n\/\/ Initialize and add the map\r\nfunction initMap() {\r\n  console.log(\"INIT MAP\");\r\n  \/\/ The location of Uluru\r\n  const home = new google.maps.LatLng(48.9622146,2.4488873);\r\n  \/\/ Style \r\n  const style = [{\r\n    featureType: \"all\",\r\n    elementType: \"all\",\r\n    stylers: [\r\n      { saturation: -50 }\r\n    ]\r\n  }];\r\n  \/\/ const mapType = new google.maps.StyledMapType(style, { name:\"map_style\" });\r\n  \/\/ The map, centered at Home\r\n  const map = new google.maps.Map(document.getElementById(\"map\"), {\r\n    zoom: 16,\r\n    center: home,\r\n    styles: style,\r\n  });\r\n  \/\/ custom marker\r\n  const image = {\r\n    url:\r\n      \"https:\/\/www.clair-group.com\/wp-content\/themes\/enfold-child\/images\/marker-clair-group.png\",\r\n    \/\/ This marker is 20 pixels wide by 32 pixels high.\r\n    size: new google.maps.Size(60, 60),\r\n    \/\/ The origin for this image is (0, 0).\r\n    origin: new google.maps.Point(0, 0),\r\n    \/\/ The anchor for this image is the base of the flagpole at (0, 32).\r\n    anchor: new google.maps.Point(0, 55),\r\n  };\r\n\r\n  \/\/ The marker, positioned at Uluru\r\n  const marker = new google.maps.Marker({\r\n    position: home,\r\n    map: map,\r\n    icon:image,\r\n    title: \"ASTONSKY - 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