{"id":5368,"date":"2020-10-29T11:47:51","date_gmt":"2020-10-29T10:47:51","guid":{"rendered":"https:\/\/www.clair-group.com\/astonsky\/agent-descale-test\/"},"modified":"2021-01-12T10:53:44","modified_gmt":"2021-01-12T09:53:44","slug":"operations","status":"publish","type":"page","link":"https:\/\/www.clair-group.com\/en\/astonsky-handling\/operations\/","title":{"rendered":"Operation"},"content":{"rendered":"<div id='layer_slider_1'  class='avia-layerslider main_color avia-shadow  avia-builder-el-0  el_before_av_section  avia-builder-el-first  container_wrap fullsize' style='  height: 749px;' ><\/div>\n<div id='av_section_1'  class='avia-section main_color avia-section-large avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-1  el_after_av_layerslider  el_before_av_section   container_wrap fullsize' style='background-color: #ffffff;  '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-5368'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_half  av-animated-generic left-to-right  flex_column_div av-zero-column-padding first  avia-builder-el-2  el_before_av_one_half  avia-builder-el-first  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h2 style=\"text-align: justify;\">The Operations Department<\/h2>\n<p style=\"text-align: justify;\">The operations department includes the positions of Station Agent and Operations Manager. It is one of the 2 key services within the ASTONSKY terminal, whose mission is to ensure the coordination of the flights, the reception, orientation and support of customers and crews from their arrival at the terminal to their flight departure.\u00a0All this is done in compliance with strict procedures and a very high level of service.<\/p>\n<p style=\"text-align: justify;\">The operations department must also perform administrative functions such as preparing quotations, invoices and payments.\u00a0Good interpersonal skills, adaptability, organization and anticipation are the key words for these positions.<\/p>\n<p style=\"text-align: justify;\">The main missions of the operations department are:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Welcome and escort departing passengers from the terminal to the plane,<\/li>\n<li style=\"text-align: justify;\">Assist the crew and order the desired services (fuel, catering, press, towing, cleaning\u2026),<\/li>\n<li style=\"text-align: justify;\">Welcome and escort passengers on arrival, from the plane to the exit of the terminal,<\/li>\n<li style=\"text-align: justify;\">Coordinate the placement of aircraft on the ramp,<\/li>\n<li style=\"text-align: justify;\">Welcome and assist the crew,<\/li>\n<\/ul>\n<\/div><\/section><\/div><div class=\"flex_column av_one_half  av-animated-generic right-to-left  flex_column_div av-zero-column-padding   avia-builder-el-4  el_after_av_one_half  avia-builder-el-last  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><ul>\n<li style=\"text-align: justify;\">Handle assistance requests from airlines (email, phone),<\/li>\n<li style=\"text-align: justify;\">Print flight files (weather, NOTAM, flight plans),<\/li>\n<li style=\"text-align: justify;\">Carry out the invoicing and the payment of services.<\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\">Profile and skills<\/h2>\n<p style=\"text-align: justify;\">To join the operations department as a Station Agent or an Operations Manager, it is essential to demonstrate:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Flexibility and adaptability, always with the objective of customer satisfaction,<\/li>\n<li style=\"text-align: justify;\">Team spirit, attention to details and taste for a job well done,<\/li>\n<li style=\"text-align: justify;\">Good verbal and written communication in French and English,<\/li>\n<li style=\"text-align: justify;\">Reporting skills,<\/li>\n<li style=\"text-align: justify;\">Thoroughness, ability to work in a context of regulatory procedures,<\/li>\n<li style=\"text-align: justify;\">Availability, reactivity, stress management, courtesy,<\/li>\n<li style=\"text-align: justify;\">Resilience when working under harsh weather conditions, day and night.<\/li>\n<\/ul>\n<\/div><\/section><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_2'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-6  el_after_av_section  avia-builder-el-last   container_wrap fullsize' style='background-color: #f8f8f8;  '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-5368'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\">No offer is currently available for this job.<\/p>\n<\/div><\/section>\n<div  style='height:20px' class='hr hr-invisible   avia-builder-el-8  el_after_av_textblock  el_before_av_button '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-9  el_after_av_hr  avia-builder-el-last ' ><a href='https:\/\/www.clair-group.com\/en\/careers\/'  class='avia-button  avia-color-theme-color   avia-icon_select-no avia-size-small avia-position-center '   ><span class='avia_iconbox_title' >Submit your application<\/span><\/a><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":61,"featured_media":4779,"parent":1845,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v16.9 (Yoast SEO v16.9) - 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