The Ramp Department
The ramp department within the ASTONSKY terminal includes the positions of Ramp Agent and Ramp Manager, with essential functions to the airport activity.
Under the instructions of the ramp manager, the ramp agent is responsible for the operation of the department which goals remain safety and customer satisfaction. The main contacts are the customers and the pilots. The key words for these positions are: good relational skills, reactivity, organization and anticipation. Within the terminal, the ramp department aims to:
- Guide aircraft on arrival and departure,
- Load and unload luggage,
- Secure aircrafts,
- Provide services to aircrafts (drinking water, lavatory servicing…),
- Aircraft towing (inter parking or hangar).